Heating and Hot Water SolutionsAERCO International, Inc. 100 Oritani Drive Blauvelt, NY 10913
USA: T: (845) 580-8000 | Toll Free: (800) 526-0288 | AERCO.com
Trident™ System Foils Leak at Watts Corporate Headquarters
At 7 a.m., the Watts Facilities team received a call from The Detection Group® system alerting them to the emergency. The Trident™ system from The Detection Group, a Watts brand, had been installed at Watts Corporate Headquarters more than a year earlier to stand guard against just such an emergency.
A wireless sensor adhered to a baseboard in the Shipping & Receiving hallway had detected the water seeping into the hallway and called in the alert. (Fifteen such sensors are positioned around the building and communicate back to three Hubs, one on each floor.) A Smart Base Station receives input from the Hubs, and can send out text, phone, and email alerts.
“Our system is set up to call me, and if I can’t answer, then call three other people,” said Brian Hiltz, Watts facilities supervisor, “and it would keep calling until someone acknowledged the call.” He said there could have been at least $50,000 in damages and clean-up costs had the hose been running all day Sunday and into Monday morning. “The alerts are the most helpful part of the system—enabling our team to stay in touch to avoid major problems.”
Brian HilzFacilities SupervisorWatts Corporate HeadquartersIn the end, we had almost zero damage from the headquarters leak…. However, the entire ground floor could have been flooded if we hadn’t gotten the calls from The Detection Group (TDG) system.